• 1. Information We Collect

  Information you provide: name, email, phone number, company name, role, location, and any details you submit through forms, registrations, applications, live chat, or while using the portal.
• Business & onboarding details: for BPO partners, customers, and financers — company documents, seat capacity, service capabilities, project preferences, and verification details needed to onboard you.
• Technical information: IP address, device type, browser, operating system, pages visited, and usage activity, collected automatically for security, analytics, and performance.
• Communications: messages you send us via chat, email, contact forms, or phone, retained to provide support and maintain records.

• 2. How We Use Your Information

  To provide, operate, and maintain our Services, and to match BPO partners, clients, and financers with suitable projects.
• To respond to enquiries, process applications, deliver support, and send service-related updates and notifications.
• To verify identity, prevent fraud, maintain security, and meet our legal and compliance obligations.
• To analyse usage, improve features, and enhance your experience. We do not sell your personal information.

• 3. Cookies & Tracking

  We use cookies and similar technologies (including analytics such as Google Analytics) to remember preferences, measure traffic, and improve our Services. You can control cookies through your browser settings.

• 4. Data Sharing & Disclosure

  We do not sell or rent your personal data to third parties.
• We share data with trusted service providers (hosting, email, analytics, payment processing) only as needed to operate our Services, under confidentiality obligations.
• When you engage as a partner, client, or financer, relevant details may be shared with the counterparties to a project strictly to enable that engagement.
• We may disclose information if required by law or to protect the rights, safety, and property of AKONTEC, our users, or the public.

• 5. Data Security

  We apply reasonable administrative, technical, and physical safeguards to protect your data from unauthorised access, alteration, disclosure, or misuse. No system is 100% secure, but we work continuously to keep your information safe.

• 6. Data Retention

  We keep personal information only as long as needed to provide our Services and to meet legal, accounting, or reporting requirements. When no longer required, it is securely deleted or anonymised.

• 7. Your Rights & Choices

  You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time, by contacting support@akontec.com.

8. Data Deletion Request

Users have the right to request deletion of personal data collected by AKONTEC. To request deletion:

• Email us at support@akontec.com
• Use the subject line: “Data Deletion Request”
• Include your name, registered email address, and any relevant details

Once received, we will verify your identity and process the deletion within 7–14 business days, unless retention is required by law. Certain information may be retained where necessary for legal, security, or compliance purposes.

• 9. International Transfers

  AKONTEC operates from India and serves clients in India and abroad. Your information may be processed in countries with different data-protection laws; we take steps to keep it protected in line with this policy.

• 10. Children’s Privacy

  Our Services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children.

• 11. Third-Party Links

  Our website may link to third-party sites. We are not responsible for their content or privacy practices — please review their policies before sharing information.

• 12. Changes to This Policy

  We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision, and continued use of our Services indicates acceptance of the changes.

13. Contact Us

For questions, concerns, or grievances about this Privacy Policy or your data, contact us:
Email: support@akontec.com
Phone: +91 99944 61072
Registered Office: Palm Beach, Kovalam, Chennai, Tamil Nadu 603112, India
Branch Office: #257, JMD IT Megapolis, Sector 48, Gurugram, Haryana 122018, India